Contact Us
White Screen.im accepts feedback related to the site, the screen tools, and browser-specific issues. If you found a bug or something does not behave correctly on your device, include as much detail as you can so the issue can be reproduced.
Get in Touch
For support, bug reports, or general questions:
Typical response time is within 24 to 48 hours, depending on message volume.
What To Include In A Bug Report
If possible, include:
- the page URL
- your device type
- browser and browser version
- what you expected to happen
- what actually happened
- whether the issue appears only in fullscreen, only on mobile, or only after changing settings
This is especially helpful for fullscreen issues, mobile layout bugs, and image download problems.
What We Can Help With
- technical issues with the screen tool
- fullscreen problems on desktop or mobile
- browser compatibility issues
- feature suggestions related to the existing tool
- broken links, content mistakes, and usability issues
What We Cannot Help With
- hardware repair questions
- panel defects that require a manufacturer diagnosis
- third-party app troubleshooting
- device support unrelated to this website
Before You Contact Us
You may find the answer faster in one of these pages:
- Homepage FAQ
- About White Screen.im
- Dead Pixel Test Guide
- Monitor Cleaning Guide
- Screen Uniformity Test Guide
- OLED Burn-In Prevention Guide
- Screen Color Test Guide
Feature Suggestions
Feature suggestions are welcome when they improve a real use case. The most helpful requests explain:
- the task you are trying to complete
- why the current workflow is not enough
- which device or browser the request is for
- whether the request should work on desktop, mobile, or both